We collect and store information that you voluntarily provide to us as well as data related to your use of the Site and Application. When the Application collects your information, you will be provided timely and appropriate notice describing what personal information we are collecting and how it will be used.
To utlize the Services, we ask that you create an account. When you register with Alex Cooper and use the Services, Alex Cooper may ask that you provide your name, mailing address, phone number, email address, user name and password. You can also choose to provide Alex Cooper with additional information, such as a contact phone number. All of the information listed in this paragraph is collectively referred to as your “Individual Information”. You may review, correct, update or change your Individual Information on your account profile at any time. If you wish to notify Auction Mobility of any changes to the Individual Information it may store, you must contact Auction Mobility directly.
If you choose to purchase an item at auction, your payment information is processed by a third party payment processor with whom Alex Cooper and/or Auction Mobility have an agreement. Please carefully read the section titled “Processing of Payments for Auction Lots” below.
In addition, Alex Cooper automatically collects certain information and analytical data related to your use of the Site and/or Application. In the aggregate, this information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, and the features of the Site and/or Application you accessed (collectively “Aggregate Information”). This Aggregate Information is associated with your Individual Information.How Alex Cooper Uses Information; Data Retention
Alex Cooper uses collected information to make available and to improve Alex Cooper’s high standard of reliable services. Alex Cooper uses such information to:
respond to inquiries or service requests and monitor such responses;
resolve problems; and
marketing additional auction lots and other services of Alex Cooper; and
manage the Site and Application and assess usage of the Services.
Alex Cooper will retain Individual Information for as long as you use the Site and/or Application and for a reasonable time thereafter for recordkeeping and/or as required by law. If you’d like Alex Cooper to delete your Individual Information that you have provided in connection with the Services, please contact Alex Cooper at email@example.com and Alex Cooper will respond within a reasonable time.Disclosure of Information
Individual Information. Except as described in following paragraphs of this section, Alex Cooper will not share your Individual Information with unaffiliated third parties unless you have consented to the disclosure or Alex Cooper believes the disclosure is necessary to (1) comply with the law or with a judicial proceeding, subpoena, warrant court order, or legal process, (2) protect and defend Alex Cooper’s rights and property, (3) protect Alex Cooper’s customers or users, including from misuse or unauthorized use of the Services, or (4) protect the safety or property of Alex Cooper’s employees, customers, users or others. Alex Cooper may be required to disclose information to third parties when required by law or under the good-faith belief that such disclosure is necessary in order to meet national security or law enforcement requirements, or to comply with legal process served on Alex Cooper. Under such circumstances, Alex Cooper may be prohibited by law, court order or other legal process from providing notice of the disclosure, and Alex Cooper reserves the right to not provide such notice in its sole discretion. Alex Cooper also may disclose Individual Information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
Alex Cooper may disclose or transfer your Individual Information (1) to Auction Mobility, (2) to any corporate affiliates (for example its subsidiaries or parent corporation), (3) to its service providers (like hosting services), but only for their use to provide services to Alex Cooper, or (3) to an acquirer in connection with the sale of the business or assets of Alex Cooper. Alex Cooper requires Alex Cooper’s service providers that receive or access Individual Information to limit their use and disclosure of your information to the purposes for which you provided it.
Aggregate Information. Alex Cooper stores and shares Aggregate Information with companies that provide public relations and marketing services for Alex Cooper. Such information will only be shared by Alex Cooper to customize, measure and improve Alex Cooper’s Site, Application and Services. Alex Cooper is not limited in Alex Cooper’s use of Aggregate Information.Processing of Payments for Auction Lots
The Site and Application may also provide you with emails and/or push notifications of upcoming events, such as sales or auctions. Except as provided in the following sentence, you can opt out of receiving push notifications on your mobile device at any time by using the settings on your mobile device. If you have registered to bid on any auction lots, or have requested and agreed to terms to inspect any auction lot documents posted online by Alex Cooper, Alex Cooper may continue to send you emails or push notifications related to such auction lots until the auction closes with respect thereto. You can stop all collection of information by the Application by uninstalling the Application. You cannot stop collection of information when visiting the Site. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. Note that uninstalling the Application will stop collection of information by the Application, but will not affect (or delete) information already provided to establish an account, and will not stop collection of information when you visit the Site. Please refer to “How Alex Cooper Use Information; Data Retention” for information on how to delete Individual Information held by Alex Cooper.Cookies and Analytics Services
For information on how to opt out of such information collection by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. For information on how to opt out of such information collection by LinkedIn, please visit https://www.linkedin.com/legal/cookie-policy. For information on how to opt out of such information collection by Facebook, please visit https://www.facebook.com/help/account-settings-and-deletion.Account Security
The security of your account relies on your protection of your password and mobile device(s). You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account or on your mobile device (including bids). You should not share your password or Services account with anyone. Alex Cooper will never ask you to send your password or other sensitive information to Alex Cooper in an email, though Alex Cooper may ask you to enter this type of information on the Site or the Application interface. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred please report it immediately at firstname.lastname@example.org; you may also report this to Alex Cooper personnel during business hours by calling 410-828-4838 but to make a valid report you must speak to an Alex Cooper representative and may not leave a voice message.Children’s Privacy
The Services are not directed to persons under the age of 18 and Services (including visiting and using the Site and/or downloading and/or using the Application), should not be used by any person under the age of 18. If you become aware that your child has provided Alex Cooper with personal information without your consent, please contact Alex Cooper at email@example.com and Alex Cooper will take steps to remove the information and disable the account. This shall not, however, relieve of any responsibility or liability arising by use of the Services prior to the time the account is disabled.Effective Date; Policy Changes
California Civil Code Section 1798.83 permits customers who are California residents and who have provided Alex Cooper with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact Alex Cooper via email at firstname.lastname@example.org or by mail at Alex Cooper Auctioneers, Inc., Attn: Notifications, 908 York Road, Towson, MD 21204, United States.Notice to European Union Residents
Please note that the Site, Application and Services are designed for compliance with United States data privacy and security regulations. The United States and other countries have not harmonized their privacy regulations. Alex Cooper has written this Policy to satisfy United States regulations and the users of the Site, the Application and Services agree to that level of privacy protection.
If you are a resident of the European Union, you are entitled to withdraw consents to contact at any time. To exercise this right with respect to Alex Cooper, please send Alex Cooper an email or letter to the contact points above.Interpretation